Full citation 569

Jarvenpaa, Sirkka L., and Ann Majchrzak. "Interactive self-regulatory theory for sharing and protecting in interorganizational collaborations." Academy of Management Review 41.1 (2016): 9+. Business Insights: Essentials.

Type: Non-experimental study

Knowledge user level addressed by the literature: Individual, Organizations, Sectors

Experience level of reader: Fundamental

Knowledge user(s) to whom the piece of literature may be relevant: Policy makers, Clinicians, Brokers, Manufacturers, Developers, Intermediaries, Users, Advocates, and Researchers.

Setting(s) to which the reported activities/findings are relevant: Community, Federal Lab, Government, Large business, Small business, University

Format: Peer-reviewed journal article

Annotation:Individuals working on inter-organizational projects have the unique challenge of simultaneously sharing and withholding information in cases where over-sharing is to the determent of the home organization. Past research applies rational, cognitive, and conversational perspectives for sharing enough information for a productive partnership without revealing knowledge not intended to be shared. This paper describes an emotional perspective labeled the interactive self-regulatory theory which factors in effects of time and individual emotions.

This article uses the Commercial Devices and Services version of the NtK Model

PRIMARY FINDINGS

Barriers:               

  • Goals for a productive knowledge sharing relationship may be in conflict with protecting one’s home organization needs, requiring participants to simultaneously share and protect knowledge.
    Experimental study
    Occurrences within the model: NtK 4.1, 4.4
  • The pressure to adequately share and protect knowledge creates emotional intensity within individuals. Experimental study
    Occurrences within the model: NtK 4.1, 4.4, KTA 3.E 

Carriers:                     

Segmenting knowledge into compartments and removing details makes application less apparent, and that helps protect valuable information from inadvertently being shared to a competitive disadvantage. Experimental study
Occurrences within the model: NtK 3.9, 4.1, 4.4 KTA 3.E

Tips:

The relative sensitivity of information changes over time as context shifts. Information may lose or gain sensitive status depending on its potential use.
Experimental study

Occurrences within the model:  NtK 3.2, 4.4