Computer and Network Support

The IT Support Services team oversees the school's computer and network infrastructure. Additionally, the team is responsible for:

  • Desktop/Laptop Hardware Support
  • Desktop Print Services
  • Account Management
  • External Device Support
  • Email Aliases
  • Information Security (Spyware/Malware/AV)
  • Network Print Services
  • Network (Data and Voice Administration Services)
  • Network Storage for Units (H: and K: drives)
  • Outlook Exchange Email
  • Remote Computing Support
  • Research Support
  • School Computing Labs
  • Software Specification and Support
  • SPHHP IT Core Services (Network, Email, VoIP and all Servers)
  • Tech Classrooms
  • Unix/Linux Support

The School of Public Health and Health Professions is comprised of five departments and three multi-disciplinary research centers with more than 200 faculty and staff members. These individuals work on approximately 425 computers (Dell or Apple desktops/laptops), 195 printers  and a dozen UNIX/Linux workstations.

Most computers run the Microsoft Windows™ 7 operating system while the Apple systems run OSX and UNIX workstations run Ubuntu. There is one public computer lab (45 PCs) and two graduate computer labs (in the departments of Biostatistics and Epidemiology and Environmental Health). The school uses five servers (two physical and three virtual) to manage student, faculty and staff accounts, as well as data, email, web, print, phone systems and research projects.