Full citation

Tang, X., Wang, M., & Wang, S. (2007). A Systematic Methodology for Quality Control in the Product Development Process. International Journal of Product Research: Taylor & Francis Ltd., 45(7), 1561-1576.

Format: Peer-reviewed article

Type: Research — Non-experimental

Experience level of reader: Advanced

Annotation: The paper presents a systematic methodology as well as a software tool for quality control, in the product development process.

Setting(s) to which the reported activities/findings are relevant: Large business, Small business (less than 500 employees)

Knowledge user(s) to whom the piece of literature may be relevant: Manufacturers

Knowledge user level addressed by the literature: Organization

This article uses the Commercial Devices and Services version of the NtK Model

Primary Findings


  • Quality control in NPD is realized through the process of translating customer requirements into product Quality Characteristics, and then decomposing and transforming the Quality Characteristics into sub-QC's, mapping and refining the QC's, and finally embodying the designs into the geometric, technology, materials and assembly characteristics.
    Articulation of a method and a software tool for managing Quality Characteristics.
  • Customer requirements are equivalent to Quality Characteristics. Quality control in the NPD process is vital to the final quality of a product. Customer requirements are the foundation of quality control. Product development has to be linked with customers through customer demand and quality characteristics. Therefore, Quality Characteristics are key control factors in the whole NPD process.
    Articulation of a method and a software tool for managing Quality Characteristics.