Competency Group: Business
Description: Human Performance Technology (HPT), a systematic approach to improving productivity and competence, uses a set of methods and procedures — and a strategy for solving problems — for realizing opportunities related to the performance of people. More specific, it is a process of selection, analysis, design, development, implementation, and evaluation of programs to most cost-effectively influence human behavior and accomplishment. It is a systematic combination of three fundamental processes: performance analysis, cause analysis, and intervention selection, and can be applied to individuals, small groups, and large organizations.
Citation for Description: International Society for Performance Improvement. (2011). What is HPT?. Retrieved from http://www.ispi.org/content.aspx?id=54.
Advantages: Through careful application of human performance technology principles, many overheads and redundancies within a process can be eliminated.
Limitations: This type of activity is usually performed by SME's and larger companies, and can be expensive and time consuming.
Target Audience: Top management
Relevant to Universal Design: Yes
Stages and Steps: 4.5, 7.10
Free Resource: Pershing, J. A. (2006). Handbook of human performance technology. Pfeiffer. Retrieved from http://books.google.ie/books?id=qwZEZeP8HgkC&pg=PA830&lpg=PA830&dq=advantages+and+disadvantages+of+Human+performance+technology&source=bl&ots=aCDEVkyxMG&sig=CMzAYDL
Purchase Resource: International Society for Performance Improvement. (2012). Performance technology toolkit. Retrieved from http://www.ispi.org/content.aspx?id=1168.