Business process re-engineering

Competency Group: Business

Type: Process

Description: Business process re-engineering is the analysis and design of workflows and processes within an organization. Also defined as the critical analysis and radical redesign of existing business processes to achieve breakthrough improvements in performance measures.

Citation for Description: Malhotra, Y. (1998). Business process redesign: An overview. IEEE Engineering Management Review, 26 (3)

Units: A more streamlined and efficient business

Advantages: Highlights the importance of having all manners of a business in constant communication to reduce redundancy.

Limitations: Can require a lot of man hours in order to implement the system.

Target Audience: Top management, Marketing, R&D

Relevant to Universal Design: No

Stages and Steps: 2.2

Free Resource: Kalnins, A. Kalnina, D. & Kalis, A. (n.d.). Comparison of tools and languages in Business Process Re-engineering

Free Resource: Tirado, B. (2010). How to maximize business process reengineering: People, process, and tools. Retrieved from