Trigo, Alexandre. Innovation in the era of experience: the changing role of users in healthcare innovation. Journal of entrepreneurship, management and innovation. Volume 12, Issue 2, 2016: 29-52.
Format: Peer-reviewed article
Experience level of reader: Fundamental
Annotation: Patient involvement is a meaningful and productive means of developing healthcare innovations. Customers as co-creators contribute new knowledge. Patients can drive or contribute to R&D at all phases of R&D.
Setting(s) to which the reported activities/findings are relevant: Government, Large business, Small business (less than 500 employees), University.
Knowledge user(s) to whom the piece of literature may be relevant: Policy Makers, Researchers.
Knowledge user level addressed by the literature: Organization
This article uses the Commercial Devices and Services version of the NtK Model
Lead users are experience-based experts with keen insights into their own needs. They may be found among passionate, devoted users/patients. NtK Step 3.2